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Therapist taking notes during a session with a client
Specialties

Behavioral health billing and credentialing for every type of provider

Mental health claims depend on session time, provider license type and plans that often manage behavioral health separately from medical benefits. We handle those details for solo therapists and group practices alike.

Behavioral Health

What makes behavioral health billing different

These are the areas where mental health claims most often go wrong.

  • Psychiatrists
  • Psychiatric Mental Health Nurse Practitioners
  • Licensed Clinical Social Workers
  • Licensed Professional Counselors
  • Marriage and Family Therapists
  • Psychologists
  • Substance Use Counselors
  • Group Practices
  1. 01

    Time-based session codes

    Psychotherapy codes depend on documented session time, and add-on codes apply when therapy is combined with medication management. We match the code to the note.

  2. 02

    License type rules

    What a psychiatrist, PMHNP, social worker or counselor can bill differs by payer. We check each provider’s scope before claims go out.

  3. 03

    Behavioral health plans

    Many insurers send mental health claims and authorizations to a separate behavioral health plan. We enroll and bill with the right one.

  4. 04

    Telehealth sessions

    We apply the place of service and modifiers each payer requires for video and audio-only visits.

Our services

How we support behavioral health providers

Our services adapted for therapy and psychiatric practices.

  1. 1

    Credentialing

    Commercial, Medicaid and Medicare enrollment, including Medicare enrollment for marriage and family therapists and mental health counselors, which became possible in 2024.

  2. 2

    Billing and follow-up

    Eligibility and authorization tracking, session claims, payment posting and denial follow-up.

  3. 3

    HIPAA and privacy

    Policies and training that account for the extra sensitivity of mental health records.

  4. 4

    Free audit

    A review of denied sessions, authorization gaps and enrollment status across your providers.

Free billing audit

Find out what your billing is missing

Request a free audit of your claims, denials and unpaid balances. We will show you, in writing, where revenue is getting stuck and what it takes to fix it.

  • No cost and no obligation
  • Covered by a business associate agreement
  • Written findings you keep